Terms & Conditions

1. Business information

These Terms & Conditions apply to IMS Materials operated by INTEGRATED MATERIAL SOLUTIONS, LLC (“we”, “us”, “our”).

Owner: Martin Kaplan
Support email: sales@imsmaterials.com
Phone: (949) 257-9377
Address: 31182 PASEO AMAPOLA, SAN JUAN CAPISTRANO, CA 92675

2. Using the website

By accessing or using this website, you agree to comply with these Terms. If you do not agree, please do not use the site. You agree not to misuse the site, interfere with its operation, or attempt unauthorized access to any systems or data.

3. Product information

Product descriptions, images, and specifications are provided to help you choose the correct industrial supply items. You are responsible for confirming suitability for your intended use before purchase.

4. Pricing and availability

Prices and availability may change without notice. We may correct errors (including pricing errors) and cancel or refuse orders affected by an error, even after an order is submitted.

5. Orders and acceptance

When you place an order, you are making an offer to purchase. We reserve the right to accept, reject, or limit orders for any lawful reason, including fraud prevention, inventory limits, or shipping constraints.

6. Shipping and delivery

Delivery timelines are estimates and may vary. Risk of loss passes to you upon delivery to the address provided. Please inspect shipments promptly and contact support if there is visible damage or missing items.

7. Returns and refunds

Returns and refunds are governed by our shipping and returns policy. Additional restrictions may apply to certain product types (such as special-order items).

8. Warranty and liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the product in question. We are not responsible for indirect or consequential damages, including labor costs, downtime, or loss of use.

9. Intellectual property

The website, including text, images, and branding, is owned by us or our licensors and is protected by intellectual property laws. You may not copy or reuse site content except as permitted by law.

10. Changes to these Terms

We may update these Terms from time to time. The latest version will be posted on this page.

11. Contact

Questions about these Terms & Conditions can be sent to sales@imsmaterials.com or (949) 257-9377.